Privacy Policy
Last Updated: March 10, 2026
1. Introduction
Welcome to Opoobo ("we," "our," or "us"), the provider of the QRPay ecosystem (QRPay User, QRPay Agent, and QRPay Merchant applications). We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: Includes name, postal address, e-mail address, telephone number, user ID, and any other identifier by which you may be contacted online or offline.
- Financial Information: Includes payment details, transaction history, wallet balances, and linked bank accounts or cards necessary for facilitating money transfers using QR Codes.
- Device Information: Information about your mobile device and internet connection, including the device's unique device identifier, operating system, and mobile network information.
- Camera and Media Access: Access to your device's camera and photo gallery to enable QR code scanning for payments and for uploading verification documents or profile pictures.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our QRPay apps and their contents to you.
- To provide you with information, products, or services that you request from us, such as processing QR code payments and managing transactions.
- To fulfill any other purpose for which you provide it, including account management and customer support.
- To notify you about changes to our apps or any products or services we offer or provide through it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To improve our app safety, prevent fraud, and comply with regulatory compliance (KYC/AML).
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To fulfillment and service providers, such as payment gateways, hosting providers, and SMS gateway services to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- To fulfill the purpose for which you provide it.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Opoobo, our customers, or others.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password or PIN for access to certain parts of our App, you are responsible for keeping this password or PIN confidential.
6. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the App home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our App and this privacy policy to check for any changes.
7. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us via the following details:
- Email: [email protected]
- Phone: +2349165737315
- Address: 1 Ezihu Street, Ekwulobia Road, Igbo Ukwu, Anambra State.
